Introduction

In order for the client to clearly understand all the provisions on which sports betting is based, it is necessary to know the basic terms:

• A bet is an agreement between the client and 1win about winning, which takes place according to the established rules.
• The outcome is the result of the sports match on which the user has made a bet.
• Cancellation of a bet is an event in which the calculation and payment of winnings are not carried out. In this case, the client’s money is returned.
• Regular time is the period of the match established by the rules of a certain sport, not including overtime and so on.

Sports betting is subject to certain rules that make the process safe, secure, and hassle-free:

• All bets are calculated only based on information provided by a special center.
• After receiving the winnings, the user must make sure that the correct amount has been sent to him. Otherwise, you must file a complaint within 10 working days.
• The winning bet is the one in which all outcomes were predicted correctly.
• In the event of system failures or errors on the part of the staff, the bookmaker may invalidate the bet.
• If the client knew the outcome of the match in advance, the organization may decide to cancel the bet and temporarily block the profile.
• The institution may limit or increase the coefficients without giving reasons.
• A bet is valid only if it has been registered by a bookmaker.
• The bet amount must not exceed the user’s balance.
• If the bet was calculated incorrectly, then it is subject to recalculation. In this case, such bets are considered valid.

For trouble-free and full use of 1win services and products, a person must open a profile on the official web page or mobile application. This process is also accompanied by certain rules:

• For the registration process, the user can use the “one-click” function, where it is necessary to provide an email address, phone number, name, and date of birth. In addition, you must create a password to log into your account.
• When specifying e-mail, the client must indicate a real address.
• To confirm the data entered during registration, the company has the right to request the relevant documents. For example, a bank statement or a passport photo.
• The User confirms that all information provided is complete, accurate, and true. If some facts change over time, the customer must immediately notify customer support.
• In this bookmaker, each user can create only one profile.
• The client must store the username and password in a secure place. If he forgot these data, then you need to use the “recover password” function.
• If someone has hacked into a user’s account and becomes aware of it, they should immediately contact customer support.

Players may only use the platform for the purposes for which it is intended. Some rules apply to illegal activities:

• Clients are prohibited from colluding with third parties in order to obtain the greatest benefit from the game.
• Users cannot use malicious software to disrupt the platform.
• Players cannot use their accounts to commit fraudulent or other criminal activities.
• The company has the right to withdraw the winnings and block the account in case of detection of facts of criminal activity.
• If the client knows that someone is playing an unfair game, he must report this to the customer support service.
• Users are prohibited from insulting other customers and employees of the company, threatening them, and using obscene language.
• The player is prohibited from transferring or selling his profile data, as well as transferring money to another client’s account.